What people say about me.
My company was owed a lot of money by a customer. They had purchased some photographic plates from us which they claimed were not made properly. We issued proceedings but the litigation became delayed and very expensive. Tim was appointed as mediator. He demonstrated a relaxed but determined approach to the Mediation. He showed even handedness to both sides and was always courteous but never lost control of the process. Eventually after two days we agreed a settlement which both parties kept to. My company would certainly use him again.
My company rented commercial premises from a landlord company. There was a dispute about the condition of the premises and service charges owed. Both parties agreed not to issue proceedings but to appoint a mediator which is how Tim became involved. Our Mediation lasted all day and by 6pm everyone was tired and wanted to go home. Tim reminded us how far we had got during the day and how near we were to a deal. I remember at one point he stopped us all getting in the lift to leave the building! His determined approach re-energised all concerned and by 8.00 pm a settlement was reached.
My firm used Tim’s services for a boundary dispute between two neighbours. The Mediation took place in the conservatory of our client’s house. There were barristers representing both parties. Private sessions took place in their lounge and next door. The dispute involved a party wall. Tim shuttled between the parties for most of the day and to his credit never gave up. The deal was reached with all parties stood around the wall and Tim standing on it!
My family instructed Tim to act as Mediator in a dispute between our business and a supplier. The dispute involved the quality of the goods provided. All parties were too busy to attend a Mediation for a day so Tim visited both sides and made telephone calls which led to a settlement and great saving on legal fees.
My mother died and left money to our family. There was a dispute about the terms of her Will. We did not want to instruct lawyers so we approached Tim. He arranged everything to do with the Mediation and conducted the whole process in a sensitive and courteous manner. He visited all members of the family involved and made many telephone calls. Eventually, the family agreed that Mum’s estate should be divided in a different way through a deed of family arrangement. At times the mediation was very upsetting but Tim was patient and sympathetic. I am sure we would not have reached agreement without his efforts.
